What the Support at Home program means for you

The Support at Home Program is set to replace the Commonwealth Home Support Program (CHSP), Home Care Packages (HCP), Short-Term Restorative Care (STRC), and residential respite care programs.

This marks a significant shift in how home care services are structured and delivered in Australia.

One of the biggest changes will be the move to a more streamlined and needs-based approach to care funding.

Under the new system, rather than being placed into rigid package levels (as with Home Care Packages), funding will be allocated based on a detailed assessment of individual needs.

How might this affect you?

If you’re already receiving home care support, you may be wondering what this means for your ongoing services, costs, and provider choice. Here’s what we know so far:

• Current services will continue during the transition: The government has assured us that no one will lose access to their current care arrangements immediately. There will be a transition period to ensure that people continue receiving support while moving into the new system.
• More individualised funding and support: The new model aims to tailor services more precisely to what you need. This could mean greater flexibility in choosing support options rather than being locked into a set package level with allocated funds.
• Changes to how services are billed: The funding structure will shift to a more fee-for-service model, ensuring that people only pay for the services they actually use. However, details on how these payments will be structured and what costs (if any) will be passed onto clients are still being finalised.

What can you do to prepare?

• Stay informed – Keep up to date with official government announcements and changes through your provider.
• Talk to your provider – At Lifecare Homecare, we are working with your provider to ensure a smooth transition and can help you understand how these changes will impact your care.
• Plan ahead – If you’re considering adjustments to your care plan, it may be worth discussing your future needs now to ensure a seamless transition when the changes take effect.

For more details on the changes and how they may impact you, visit our Support at Home Information and Updates page or get in touch with our team.